e77 Terms and Conditions

1Acceptance of Terms

Your use of the e77 platform constitutes your full and unconditional acceptance of these Terms. These Terms apply to all services offered by e77, including but not limited to casino games, slots, live dealer games, sports betting, and any promotional offers. These Terms are effective from the date you first access or register on the e77 platform and remain in effect for the duration of your use of the platform.

e77 reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. Your continued use of the e77 platform after any changes are published constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for updates.

2Eligibility

To register and use the e77 platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling under the laws applicable to your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be registered on any self-exclusion list or have previously been excluded from the e77 platform or any affiliated platform.
• You must be acting on your own behalf and not on behalf of any third party.
• You must have the legal capacity to enter into a binding agreement.

3Account Registration

To access the full range of e77 services, you must register an account. During registration, you are required to provide accurate, complete, and up-to-date personal information. e77 may request identity verification documents at any point, including but not limited to a national ID card, passport, or proof of address.

• Each individual is permitted to hold only one e77 account. Creating multiple accounts is strictly prohibited.
• You are responsible for maintaining the confidentiality of your account credentials. Do not share your password with anyone.
• You must notify e77 immediately if you suspect unauthorised access to your account.
• e77 is not liable for any losses resulting from unauthorised account access caused by your failure to keep credentials secure.
• Account details, including your registered mobile number and payment method, must remain accurate and up to date at all times.

e77 reserves the right to refuse registration or close an existing account if the information provided is found to be false, misleading, or incomplete. In such cases, any balance in the account may be withheld pending investigation.

4Deposits & Withdrawals

All financial transactions on the e77 platform are conducted in Bangladeshi Taka (BDT). e77 supports deposits and withdrawals via bKash, Nagad, and Rocket. No credit cards, international e-wallets, or cryptocurrency transactions are accepted.

• Deposits are credited to your e77 account balance promptly after confirmation from your mobile banking provider.
• Withdrawals are processed to the same mobile banking account used for the most recent deposit.
• e77 does not charge fees on deposits or withdrawals. However, your mobile banking provider may apply their own transaction charges.
• Minimum and maximum deposit and withdrawal limits apply and are displayed in the cashier section of your account.
• Withdrawals may be subject to identity verification before processing. e77 reserves the right to request supporting documents before releasing funds.
• e77 reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms.

5Bonuses & Promotions

e77 offers bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and wagering requirements that are communicated at the time the offer is made. By claiming any bonus, you agree to the specific terms attached to that offer.

• Bonus funds are separate from real-money funds and cannot be withdrawn until the applicable wagering requirements have been met.
• Wagering requirements specify how many times the bonus amount must be wagered before a withdrawal can be requested.
• e77 reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses are intended for personal use only. Any attempt to abuse bonus offers — including through the use of multiple accounts or coordinated play — will result in account suspension and forfeiture of all bonus funds.
• e77 reserves the right to reclaim bonus funds if it determines that a player has exploited a promotional offer in bad faith.
• Free spins and other non-cash bonuses are subject to the same wagering requirements unless otherwise stated.

6Game Rules & Fair Play

All games available on the e77 platform are operated using certified Random Number Generator (RNG) technology. Game outcomes are genuinely random and are not influenced by bet size, account history, or any other external factor. The published Return to Player (RTP) percentages for all games reflect the actual settings at which those games operate on the e77 platform.

• Players are expected to familiarise themselves with the rules of each game before placing real-money bets.
• In the event of a technical malfunction during a game, the round will be declared void and any stakes returned to the player's account.
• e77's decision on the outcome of any disputed game round is final, subject to the review process described in these Terms.
• Live dealer game outcomes are determined by the physical actions of the dealer and are subject to the rules of the specific game variant being played.

7Prohibited Conduct

The following actions are strictly prohibited on the e77 platform. Engaging in any of these activities will result in immediate account suspension and may result in legal action:

• Creating more than one account per individual.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to interact with the platform or place bets.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to reverse-engineer, copy, or reproduce any part of the e77 platform or its games.
• Harassing, threatening, or abusing e77 staff or other players.
• Accessing the platform from a jurisdiction where online gambling is prohibited.

8Account Suspension & Closure

e77 reserves the right to suspend or close any account at any time, with or without prior notice, if it determines that a player has breached these Terms or engaged in conduct that is harmful to the platform or other players. In cases of suspected fraud or money laundering, account balances may be withheld pending investigation.

• Players may request account closure at any time by contacting [email protected].
• Upon account closure, any real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player's registered mobile banking account.
• Accounts that have been inactive for 12 consecutive months may be classified as dormant. e77 will attempt to contact the account holder before applying any dormancy policy.
• If an account is closed due to a breach of these Terms, e77 reserves the right to retain any balance in the account as compensation for damages caused by the breach.

9Responsible Gaming

e77 is committed to promoting responsible gaming. The platform provides tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in your account settings at any time.

• Players can set daily, weekly, or monthly deposit limits from their account settings. Once set, limits cannot be increased for a cooling-off period of 24 hours.
• Self-exclusion can be applied for periods ranging from 30 days to permanent exclusion. During self-exclusion, the account cannot be accessed and no marketing communications will be sent.
• e77 monitors for patterns of play that may indicate problem gambling and may proactively contact players or apply account restrictions where necessary.
• If you feel your gambling is becoming a problem, please visit our Responsible Gaming page for resources and support options.

10Privacy & Data

e77 collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Your data is protected with 256-bit SSL encryption and is never sold to third parties.

• e77 may share data with payment processors and identity verification providers as necessary to operate the platform.
• You have the right to request access to, correction of, or deletion of your personal data at any time by contacting [email protected].
• Full details of how e77 handles your data are available in the Privacy Policy.

11Intellectual Property

All content on the e77 platform, including but not limited to game software, graphics, logos, text, and user interface elements, is the intellectual property of e77 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

• You may not copy, reproduce, distribute, or create derivative works from any e77 content without prior written permission.
• The e77 name, logo, and brand identity are trademarks of e77 and may not be used without authorisation.
• Any unauthorised use of e77 intellectual property may result in legal action.

12Limitation of Liability

To the fullest extent permitted by applicable law, e77 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to losses resulting from game outcomes, technical malfunctions, or unauthorised account access.

• e77 does not guarantee uninterrupted access to the platform. Scheduled and unscheduled maintenance may result in temporary unavailability.
• e77 is not responsible for losses caused by internet connectivity issues on the player's side.
• In the event of a technical error that results in an incorrect game outcome or payout, e77 reserves the right to correct the error and adjust account balances accordingly.

13Changes to Terms

e77 reserves the right to amend these Terms at any time. Updated Terms will be published on this page with a revised effective date. Where changes are material, e77 will make reasonable efforts to notify registered players via email or in-platform notification. Your continued use of the e77 platform after the publication of updated Terms constitutes your acceptance of those changes.

If you do not agree to the updated Terms, you must stop using the platform and may request account closure by contacting [email protected]. Any balance in your account at the time of closure will be returned to your registered mobile banking account, subject to the conditions described in Section 8.

14Contact Us

If you have any questions about these Terms, or if you need to raise a dispute or complaint, please contact the e77 support team. We aim to respond to all enquiries within 24 hours.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• FAQ: Visit our FAQ page for answers to common questions.

For responsible gaming support, please visit our dedicated Responsible Gaming page. For information about how we handle your personal data, please review our Privacy Policy.