Last updated: January 2025

e77 Privacy Policy

Your privacy matters to us. This policy explains exactly what data e77 collects, why we collect it, how we protect it, and what rights you have over your personal information.

How e77 Protects Your Privacy

A quick summary of the most important privacy commitments e77 makes to every player.

256-bit SSL Encryption

Every piece of data transmitted between your device and e77 is protected with 256-bit SSL encryption — the same standard used by major banks. Your personal details and payment information are never sent in plain text.

No Data Selling

e77 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process payments, and improve the platform experience.

Your Rights, Always

You can request access to, correction of, or deletion of your personal data at any time. e77 will respond to all data requests within a reasonable timeframe and without unnecessary barriers.

Minimal Data Collection

e77 only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or for purposes beyond what is described in this policy.

Marketing Opt-Out

You can opt out of marketing communications from e77 at any time. Unsubscribe links are included in every promotional email, and you can update your communication preferences directly from your account settings.

Clear Retention Limits

e77 does not keep your data indefinitely. Retention periods are defined for each category of data and are based on legal requirements and operational necessity. Data is securely deleted when it is no longer needed.

e77 Privacy Policy

This Privacy Policy ("Policy") describes how e77 ("e77", "we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "Player") who access or use the e77 platform at e77.onl. By registering an account or using the e77 platform, you acknowledge that you have read and understood this Policy. This Policy forms part of the e77 Terms and Conditions.

1Introduction

e77 is committed to protecting the privacy of every player who uses our platform. We understand that sharing personal information requires trust, and we take that responsibility seriously. This Policy is designed to be transparent and straightforward — we want you to know exactly what data we hold about you and why.

The e77 privacy policy applies to all services offered through e77.onl, including account registration, deposits and withdrawals, game play, customer support interactions, and any promotional communications. It applies regardless of whether you access the platform via a web browser or the e77 mobile app.

If you have any questions about how e77 handles your personal data, you can contact us at any time at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

2Data We Collect

e77 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the platform, and occasionally from third-party verification providers. The table below summarises the main categories of data we collect.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account updates
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, browser, operating system Automatically via platform access
Usage Data Games played, bet amounts, session duration, login times Automatically during platform use
Communications Data Support chat logs, email correspondence Customer support interactions
Marketing Preferences Opt-in / opt-out status, preferred communication channel Account settings, email unsubscribe actions

e77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3How We Use Your Data

e77 uses your personal data for the following purposes:

  • To create and manage your e77 account and verify your identity.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To provide access to games and platform features.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To comply with legal and regulatory obligations, including age verification and anti-money laundering requirements.
  • To provide customer support and respond to your enquiries.
  • To send you account-related notifications such as deposit confirmations and security alerts.
  • To send promotional communications where you have opted in to receive them.
  • To monitor for responsible gaming concerns and apply account protections where necessary.
  • To improve the e77 platform through analysis of aggregated, anonymised usage data.

e77 never uses your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review.

4Legal Basis for Processing

e77 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance: Processing necessary to provide the services you have registered for, including account management and payment processing.
  • Legal obligation: Processing required to comply with applicable laws, including age verification, anti-money laundering checks, and responsible gaming requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications, where you have explicitly opted in. You may withdraw consent at any time.

5Data Sharing

e77 does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this Policy.

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions.
  • Identity verification providers: Third-party KYC providers may receive identity documents to verify your age and identity as required by law.
  • Fraud prevention services: Anonymised or pseudonymised data may be shared with fraud detection systems to protect the platform and its players.
  • Legal authorities: e77 will disclose personal data to law enforcement or regulatory authorities when required to do so by law or valid legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties who receive your data from e77 are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond what e77 has authorised.

6Cookies & Tracking Technologies

e77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit e77.onl.

  • Essential cookies: Required for the platform to function. These cannot be disabled without affecting your ability to use e77.
  • Functional cookies: Remember your preferences such as language settings and login status.
  • Analytics cookies: Collect anonymised data about how players use the platform, helping us identify areas for improvement.
  • Security cookies: Help detect and prevent fraudulent activity and protect your account.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from accessing certain features of the e77 platform. e77 does not use third-party advertising cookies or cross-site tracking technologies.

7Data Security

e77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit SSL/TLS encryption for all data in transit between your device and e77 servers.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Access controls that restrict employee access to personal data on a strict need-to-know basis.
  • Regular security audits and penetration testing of the e77 platform.
  • Two-factor authentication options for player accounts.
  • Automated monitoring systems that detect and alert on suspicious access patterns.

While e77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying e77 immediately if you suspect unauthorised access to your account.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, e77 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

8Data Retention

e77 retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law. The following retention periods apply as a general guide:

  • Account data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for 7 years to comply with financial record-keeping requirements.
  • Identity verification documents: Retained for 5 years after account closure or the completion of the relevant transaction.
  • Customer support records: Retained for 3 years after the support interaction is closed.
  • Marketing preferences: Retained until you withdraw consent or close your account.
  • Technical and usage data: Retained in anonymised or aggregated form for up to 2 years for analytics purposes.

When data is no longer required, e77 will securely delete or anonymise it so that it can no longer be associated with you.

9Your Rights

As a player on the e77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].

Right of Access

Request a copy of the personal data e77 holds about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your data where there is no legal basis to retain it.

Right to Restriction

Request that we limit how we use your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for direct marketing.

e77 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive.

10Children's Privacy

The e77 platform is strictly for adults aged 18 and above. e77 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe that a minor has registered on the e77 platform, please contact us immediately at [email protected] so that we can take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.

11Marketing Communications

e77 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers. We will only send marketing communications where you have explicitly opted in to receive them during registration or through your account settings.

  • You can opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email.
  • You can update your communication preferences in the notifications section of your e77 account settings.
  • Opting out of marketing communications will not affect transactional messages such as deposit confirmations, withdrawal notifications, or security alerts.
  • e77 does not share your contact details with third-party marketers.

Players who have applied for self-exclusion through the responsible gaming tools will automatically be removed from all marketing communications for the duration of their exclusion period.

12Changes to This Policy

e77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated Policy will be published on this page with a revised "last updated" date at the top.

Where changes are material, e77 will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the e77 platform after the publication of an updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this page periodically to stay informed about how e77 protects your privacy. If you have concerns about any changes to this Policy, please contact us at [email protected] before continuing to use the platform.

13Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way e77 handles your personal data, please get in touch with our support team. We are available around the clock and will do our best to resolve your query promptly.

For information about your rights as a player, please also review our Terms and Conditions. For responsible gaming support and tools, visit our Responsible Gaming page.

Your Data Is Safe at e77

Now you know exactly how e77 protects your privacy. Register your account today and enjoy a secure, trusted gaming experience built for Bangladesh.

Related Policies at e77

This Privacy Policy works alongside our Terms and Conditions and our Responsible Gaming policy. Together, these documents describe your rights and obligations as an e77 player. e77 is an 18+ platform. Please play responsibly.